(Beta Release: 26 April 2022)

Account in Review:

After signing up, as a first time user, you will land on your Bettr dashboard.

Your account will be in review, until one of our FICA agents has verified your profile and approved it. During this time you will not be able to transact with your account until it has been approved.

Once your account has been verified and approved, we will send you a notification via the app and a welcome email to your registered email address.

Once received, you’re all set and ready to start banking with Bettr.

Please note: In some cases, our FICA agents may require additional information, which can range from re-scanning your identity document, or providing additional personal information as necessary.

How long does it take to review my Bettr account?

The account review process can take anywhere from 5 minutes to 48 hours depending on how busy we are with new customer demand. If we are experiencing high volumes, we’ll be sure to let you know.

To enquire about the status of your account, feel free to contact support

[Connect with chat support]

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